⏰ FREE SHIPPING ON ORDERS OVER $150 (AUS ONLY) ⏰
ORDERS & SHIPPING
When will my order ship?
We process orders within 1–4 business days. You’ll get an email with tracking info as soon as it’s on its way.
How long does shipping take?
For now, we ship only within Australia, and delivery typically takes 3–8 business days after your order is processed.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and shipping option.
Do you ship internationally?
Not yet, but we’re working on it! Stay tuned for updates about international shipping.
RETURNS & EXCHANGES
What’s your return policy?
You can return items within 14 days of receiving them as long as they’re unworn, unwashed, and in original condition (tags and packaging included). Return shipping costs are the customer’s responsibility. Instead of a refund, you'll receive store credit for the value of your returned items plus your initial shipping cost.
Can I exchange an item?
We don’t offer direct exchanges right now. Instead, return the item for store credit, and once you receive it, place a new order for what you need.
How do I start a return?
Check out our Returns & Exchanges Policy for all the steps and details.
PRODUCTS
What sizes do you offer?
Our pieces are designed with a relaxed fit in mind. Check out the size guide on each product page for specific measurements.
Will sold-out items be restocked?
Some styles may return, but many are limited drops. Follow us on socials for restock alerts and new drops.
How do I care for my TWELVE THIRTYFOUR pieces?
We recommend cold washing your garments inside out and avoiding the dryer to keep them looking fresh. Specific care instructions are on the tags. More information on care can be found here: Care Instructions
PAYMENTS & DISCOUNTS
What payment methods do you accept?
We accept all major credit cards, PayPal and Shop Pay.
How can I get a discount?
Keep an eye on our social media for updates on promos, sales, and exclusive deals.
CONTACT US
Still got questions?
We’ve got answers. Hit us up at info@twelvethirtyfourclo.com or through the contact form on our website.
Follow us on socials for the latest updates, drops, and behind-the-scenes looks.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™